Thank you for shopping with Heshoutang Natural Health! Here's our delivery policy to provide you with the best shopping experience:
Shipping Options and Rates
We offer various shipping options, including standard and expedited shipping. Shipping rates are calculated based on your location and the weight of the items in your order. You can view the shipping options and rates during the checkout process.
Processing Time
Orders are typically processed within the second business day after payment is received. Please note that processing time may be longer during peak seasons or holidays.
Shipping Time
Shipping time varies based on your location and the selected shipping option. Standard shipping typically takes 2 to 3 business days for USA clients, shipping for clients in other countries could be from 7 to 15 business days, while expedited shipping may arrive sooner.
Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your delivery.
Delayed or Lost Shipments
In rare cases, shipments may be delayed due to unforeseen circumstances such as weather conditions or customs clearance. If your shipment is significantly delayed or lost, please contact our customer support for assistance.
Shipping Restrictions
We currently do worldwide shipping. Please ensure that your shipping address is accurate and complete to avoid delivery issues.
Contact Us
If you have any questions or concerns about our delivery policy, feel free to contact us using the information provided on our Contact Us page.